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CCEI – Implementing Cisco Contact Center Enterprise

The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco© Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data, Single Sign-On (SSO), and process detail for the Contact Center Enterprise (CCE) solution with examples of the various deployment models. This integration process enables businesses and organizations to deliver a connected digital experience of continuous and capability-rich journeys for your customers, across time and channels. This course teaches you to install the CCE solution and provide Tier 2-3 solution support. The focus is on Day 1 support for a new CCE deployment.

  • Price: $2,695.00
  • Duration:
  • Delivery Methods: Virtual
09/09/2024 01:00 PM - 09:00 PM CT $2,695.00
09/12/2024 02:00 PM - 10:00 PM CT $2,695.00