CompTIA A+ (220-1201/1202) is the industry standard for launching IT careers into today’s digital world. This updated certification covers essential skills in hardware, software, networking, and troubleshooting, ensuring that students are prepared for a wide range of IT roles.
Note: CompTIA A+ 1201 Certification Prep (Exam 220-1201) is the replacement course for CompTIA A+ 1101 Certification Prep (Exam 220-1101), which is scheduled to retire in September 2025.
Outline
Lesson 1: Mobile Devices
Lesson 2: Networking
Lesson 3: Hardware
Lesson 4: Virtualization and Cloud Computing
Lesson 5: Hardware and Network Troubleshooting
Audience
The Official CompTIA A+ Core 1 (Exam 220-1201) is the primary course you will need to take if your job responsibilities include supporting the use of PCs, mobile devices, and printers within a corporate or small office home office (SOHO) network. You can take this course to prepare for the CompTIA A+ Core 1 (Exam 220-1201) certification examination.
Prerequisites
To ensure your success in this course, you should have 12 months of hands-on experience working in a help desk technician, desktop support technician, or field service technician job role.
What You Will Learn
Hardware – Identifying, using and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce
Operating Systems – Install and support Windows OS including command line and client support, system configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS
Software Troubleshooting – Troubleshoot PC and mobile device issues including common OS, malware and security issues
Networking – Explain types of networks and connections including TCP/IP, WIFI and SOHO
Troubleshooting – Troubleshoot real-world device and network issues quickly and efficiently
Security – Identify and protect against security vulnerabilities for devices and their network connections
Mobile Devices – Install and configure laptops and other mobile devices and support applications to ensure connectivity for end users
Virtualization and Cloud Computing – Compare and contrast cloud computing concepts and set up client-side virtualization
Operational Procedures – Follow best practices for safety, environmental impacts, and communication and professionalism