Frequently Asked Questions

Questions? We Have Answers.

Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.

Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.

You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.

If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.

You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it. 

Depending on the number of courses in the program and the schedule of classes, your program could take as little as 5 weeks to complete, but is more likely to take 2-3 months.

Only e-Learning classes are available to attend 24/7. Most classes are presented online with a live instructor, so they are scheduled for specific dates and times.

TOPTALENT LEARNING offers courses and programs that are skills-based leading to a certificate of completion or certification. They do not earn college credit.

You only need a desktop or laptop computer with a webcam and headphones to take courses at TOPTALENT LEARNING. We highly recommend that you have a second monitor in order to allow for labs and lecture to be viewed simultaneously.

We work with a personal lender as well as Texas Workforce Commission to help students with funding options. Please reach out to our team at 469-721-6100 to speak with a Financial Aid representative.

You are welcome to come to our office and take your class. If you need to use our computers and equipment, that option is also available to you at no additional fee. Please inform our team if you’d like to take your course on-site. 

Have additional questions? Contact us.








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