MS-4017: Manage and Extend Microsoft 365 Copilot Course

Description

Overview
This one-day instructor-led course shows IT professionals how to plan, deploy, govern, and extend Microsoft 365 Copilot in a secure, compliant enterprise environment. You’ll learn how to implement Copilot for your organization, apply data-security and Zero Trust principles, manage Copilot configurations across devices and services, and extend Copilot via agents, Graph connectors, and skills.

By the end of the class, you’ll have a clear governance-ready pathway for Copilot, be positioned to enable business-driven AI-powered assistants, and understand how to maintain both operational control and extensibility in Microsoft 365.

Audience Profile
This course is designed for Microsoft 365 administrators, IT professionals, and solution architects responsible for deploying and managing Copilot capabilities across the organization.

Prerequisites
Participants should have practical experience administering Microsoft 365 services and a foundational understanding of security, identity (Entra ID), and data handling. Basic knowledge of Microsoft Copilot concepts is beneficial.

Course Outline
1 – Prepare your organization for Microsoft 365 Copilot 

Implement Microsoft 365 Copilot 

Examine data security and compliance in Microsoft 365 Copilot 

2 – Manage Microsoft 365 Copilot administration 

Apply principles of Zero Trust to Microsoft Copilots 

Manage Microsoft Copilot 

Manage Microsoft 365 Copilot 

3 – Prepare and manage Microsoft 365 Copilot extensibility 

Microsoft 365 Copilot extensibility fundamentals 

Choose a Microsoft 365 Copilot extensibility development path 

Manage Microsoft 365 Copilot extensibility