AAUCMF v12.5 – Advanced Administration for Unified Communications Manager and Features (AAUCMF)

Advanced Administration for Unified Communications Manager and Features (AAUCMF) is a 5-day instructor-led course that is intended for experienced unified communications administrators who need in-depth knowledge of Cisco Unified Communications Manager advanced features, services, and troubleshooting. This course is intended to be a follow-on course to ACUCM+AUC and combines elements from off-the-shelf courses CLFNDU, CLCOR, CLACCM, and CLCEI as well as additional material developed exclusively by Sunset Learning Institute.  The class utilizes Cisco Unified Communications Manager 12.5 and will employ the North American Numbering Plan (NANP). Both SCCP and SIP phones are implemented, as well as both H.323 and SIP gateways. After a short review of Unified Communication architecture and basic administration, the course begins with a discussion of new and changed features from previous versions of CUCM. It then moves into the implementation of a multi-site dial plan architecture including signaling, call routing for multiple sites with overlapping directory numbers, digit manipulation, and automated alternate routing with PSTN backup. Next, call admission control, hardware media resource implementation, and inter-cluster communications are addressed. Students will also implement a basic CUBE, allowing them to become familiar with the function and foundational configuration of CUBEs. Students will spend time implementing extension mobility, unified mobility (including single-number reach), and device mobility. The CUCM portion of the class concludes with a module on tools, and experience reading router debugs and CUCM trace files for troubleshooting.