Please note that topics, agenda and labs are subject to change, and may adjust during live delivery based on audience skill level, interests and participation.
Day 1
- Explore AI in Today’s Business World
- Gain an understanding of AI’s role and potential in business operations
- The basics of AI
- Different kinds of AI
- Real-world applications of AI in business
- Pros and cons of using AI in business
- Potential benefits and risks of AI in business
- The impact of AI on the modern business landscape
- Meet Your New AI Friends: ChatGPT and Bard
- Get to know common user-friendly AI tools for business
- Introduction to ChatGPT
- Introduction to Bard
- Comparing AI tools: ChatGPT and Bard
- Matching the right AI tool to your business needs
- Lab: Exploring ChatGPT and Bard in action
- The ABCs of Prompt Engineering: AI Conversations for Beginners
- Gain a foundational understanding of prompt engineering to effectively communicate with AI.
- Basics of conversational AI
- Understanding the strengths, weaknesses and limitations of AI in communications
- Unpacking the concept of prompt engineering
- Basic principles of successful prompt engineering
- Importance of context and specificity in prompts
- Practice in refining prompts for better AI responses
- Understanding common pitfalls in prompt engineering
- Top tips and best practices for communicating with AI tools
- Lab: Crafting and refining prompts in a guided session with ChatGPT
Day 2
- Powering Your Business with AI
- Learn how AI tools can enhance day-to-day business tasks
- AI in data analysis
- AI in customer service
- AI for improving team collaboration
- AI for project management
- Lab: Using GPT for customer service simulation
- Work Smarter, Not Harder: Boost Your Productivity with AI
- Identify ways AI can boost productivity and efficiency in business
- AI for personal productivity
- AI for team productivity
- Integrating AI tools with existing business software
- Best practices for boosting productivity with AI
- Lab: Using AI for personal productivity task
- AI Tools for Informed Decision Making
- Explore how AI tools can aid in business decisions
- AI for business intelligence
- AI for market research
- AI for risk assessment
- AI for resource allocation
- Lab: Utilizing AI in decision-making
- Staying Safe and Smart with AI Tools at Work
- Introduction to data security and AI
- Understand essential security considerations and best practices for using AI tools at work safely and effectively.
- Permissions and access controls with AI tools
- Considerations when sharing sensitive work data with AI
- Understanding your organization’s AI policies
- Safe habits when using AI tools
- Proactive steps to ensure your AI tool usage remains secure
- Ensuring data privacy when working with AI
- Activity: Review and discuss common scenarios involving AI tool usage at work, and identify how to navigate these scenarios securely and in compliance with company policies
- The Ethics and Responsibility of AI
- Understand the ethical considerations and responsibilities of using AI in business
- Privacy and data security in AI
- Identifying and avoiding biases in AI
- Legal considerations when using AI
- Promoting responsible use of AI
Optional Content: Upon Request for Private / Dedicated Courses
Today’s AI Toolbox for Everyday Business Users
NOTE: This session is frequently updated with new tools as they become available and stable in the market. Tools below are subject to change. Please contact us for details or to request specific tools, or for applications of these tools for specific roles or industries.
- What’s new today in the AI Tool Stack?
- Exploring popular AI tools for personal productivity
- Navigating AI tools for collaboration
- AI for customer service: Chatbots and virtual assistants
- AI for project management
- Getting Creative with the latest AI tools: Creating videos, images, presentations, elevated writing
- Activity / Lab: Experiment with integrating AI tools into daily tasks
Learning Objectives
Working in an interactive learning environment, led by our engaging expert, you will:
- Explore AI’s capabilities, learn how it can streamline their workflow, and how to use AI tools to improve efficiency and productivity.
- Master the ability to navigate and use AI tools such as ChatGPT and others, making your everyday work tasks a breeze.
- Learn how to securely handle and use AI tools, ensuring you’re confident and competent while handling business data.
- Understand how to use AI in a variety of contexts, from customer service to project management, helping you solve a range of business challenges.
- Learn to apply AI tools to your everyday tasks, helping you automate and streamline your business operations.
- Develop a knack for using AI for efficient information analysis, helping you make data-driven decisions with ease and accuracy.
- Gain the ability to use AI for creative content and media creation, letting you design engaging presentations, reports, and more.
- Understand the practicalities of AI ethics and responsibilities, ensuring you are knowledgeable about respectful and fair AI practices in your business environment.
To ensure a smooth learning experience and maximize the benefits of attending this course, you should have the following prerequisite skills:
- Basic familiarity with using computer applications and digital tools in a professional setting, such as email clients, office suites, and project management tools.
- A general understanding of how businesses operate, including knowledge of your own business operations and processes.
- Comfortable navigating through digital platforms and tools.
- A problem-solving mindset, as the aim of many AI tools is to help solve business challenges in innovative ways.
Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.
