Course Schedule
| Date | Time | Price | Option |
|---|---|---|---|
| 08/24/2026* | 09:00 AM - 05:00 PM CT | $4,395.00 | |
| 11/02/2026 | 09:00 AM - 05:00 PM CT | $4,395.00 |
Overview
Course Objectives
Introduce network engineers to the fundamental concepts and deployment models of Cisco collaboration architecture for building high-availability environments
Understand how to implement layered security across physical, network, and application components of Cisco Collaboration systems
Gain practical skills and strategic insight to ensure collaboration solutions function seamlessly by understanding the foundational infrastructure, signaling, and media transport protocols
Examine the basic structure of Webex
Apply various methods to add users to the Webex environment
Examine the Webex collaboration features
Examine the functions of Cloud Connected UC and migrations to Webex from on-premises
Explain Jabber functions and capabilities on Cisco Unified Communications Manager and how users can be migrated to the Webex app
Identify the Webex Calling provisioning options for adding user endpoints
Understand the foundational concepts of Webex APIs, including their types, authentication, capabilities, and real-time communication mechanisms
Identify the available options to bring PSTN calling capabilities into the Webex calling solution, identify the devices, and their configuration options, that provide this service
Describe the different deployment options when using local gateways in a premises-based PSTN Webex Calling solution
Explore the dial plan components of Webex Calling
Configure Cisco Unified Border Element and local gateway settings on a Cisco Router to support Webex Calling using a premises-based PSTN deployment
Explain how an administrator can configure calling features from the Webex Control Hub that will affect the organization
Describe how converged IP networks transport voice, video, and data over shared infrastructure and how bandwidth availability, delay components, jitter, and packet loss interact with QoS mechanisms to influence service quality and application performance
Explain how end-to-end QoS converts business requirements into predictable forwarding behavior under congestion across a multi-domain network
Implement consistent classification and marking policies to protect voice and video quality and resolve quality issues in a production network
Define QoS trust boundaries, understand Cisco Catalyst 9000 QoS design models, configure QoS marking and table maps, and leverage internal DSCP values for precise QoS actions
FAQ
Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.