Developing Successful Interpersonal Skills

his course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.

  • Price: $795.00
  • Duration: N/A
  • Delivery Methods: Virtual
Date Time Price Option
Please contact us at info@toptalentlearning.com or 469-721-6100 for this course schedule.
For questions call: (469) 721-6100
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Why choose TOPTALENT?

  • Get assistance every step of the way from our Texas-based team, ensuring your training experience is hassle-free and aligned with your goals.
  • Access an expansive range of over 3,000 training courses with a strong focus on Information Technology, Business Applications, and Leadership Development.
  • Have confidence in an exceptional 95% approval rating from our students, reflecting outstanding satisfaction with our course content, program support, and overall customer service.
  • Benefit from being taught by Professionally Certified Instructors with expertise in their fields and a strong commitment to making sure you learn and succeed.

1. The Importance of Interpersonal Skills

2. Verbal Communication Techniques

  • Hearing versus Actively Listening
  • Connecting with Powerful Communication

3. Non-Verbal Communication

  • Understanding the Elements of Vocal Delivery
  • Interpreting and Applying Body Language
  • Building Self-Awareness

4. Creating a Powerful First Impression

  • Creating a Powerful Introduction
  • Cultivating Your Impact

5. The Art of Conversation

  • Mastering the 4 Levels of a Conversation
  • Moving a Conversation Along
  • Applying Tools for Deepening Conversation

6. Influence and Persuasion

  • Influencing Others
  • Seeing the Other Side
  • Building Bridges
  • Extending Your Influence

7. Interacting Positively

  • Applying Logic and Owning Emotions
  • Disagreeing Constructively
  • Bringing People to Your Side
  • Building Consensus

8. Negotiation Basics

  • Planning for Negotiation
  • Managing the 4 Stages of Negotiation
  • Arriving at an Agreement
  • Recognize the difference between hearing and listening
  • Enhance interpersonal relationships through the use of verbal and non-verbal communication
  • Apply techniques to move towards high-quality conversation
  • Create a positive impression through a powerful introduction
  • Influence others through sharing perspectives and opinions constructively
  • Use logic and emotion to persuade and collaborate
  • Identify ways of sharing thoughts and opinions constructively
  • Prepare for and conduct simple negotiations

Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills will benefit from this course.

No special prerequisites for this course provided. If you are unsure whether you might need to take another course first, please contact us to discuss.

Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.

Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.

You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.

If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.

You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.