1. Interacting with Others
- Topic A- Understand the Communication Process
- Topic B- Apply Core Communication Skills
- Topic C- Observe Nonverbal Communication
2. Building Positive Relationships
- Topic A- Create Connection
- Topic B- Adapt Appropriately to Different Communication Styles
- Topic C- Accommodate Diversity
3. Considering Organizational Communication Systems
- Topic A- Analyze Organizational Culture
- Topic B- Ensure Communication Flows Effectively
4. Communicating with Peers
- Topic A- Interact Effectively with Peers
- Topic B- Work Productively in a Group
- Topic C- Engage in Productive Meetings
- Topic D- Lead a Team
5. Communicating with Supervisors
- Topic A- Communicate with Different Supervisor Styles
- Topic B- Discuss Important Topics with Your Supervisor
6. Communicating with External People
- Topic A- Interact Effectively with Customers
- Topic B- Work Productively with Vendors
7. Communicating During Conflict and Change
- Topic A- Communicate Through Conflict
- Topic B- Communicate Through Change
- Interact productively with others in the workplace on a day-to-day basis.
- Build positive relationships with diverse individuals.
- Consider organizational communication systems.
- Communicate with peers.
- Communicate with supervisors.
- Communicate with external people.
- Communicate during conflict and change.
To ensure your success in this course, you should have some level of work experience in any of a variety of organizational settings.
Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.