Geared for experienced administrators, Jump Start to Jira for Systems Administrators is a two-day, hands-on course that thoroughly explores the Jira ecosystem, enabling you to harness its robust project and service management capabilities. You’ll master the core concepts and terminologies, understand the nuances of Jira roles, and become adept at managing and scaling projects within this widely-used platform.Throughout this course, you’ll gain hands-on experience with key JIRA functionalities such as Schemes, Workflows, and Custom Fields. Guided by our expert Jira instructor, you’ll learn how to create and implement various schemes, design and deploy workflows, and manage field types and configurations, equipping you to optimize your project setup and task transitions effectively. You’ll also explore User Lifecycle management, remote JIRA access, and integration of JIRA with other applications, enabling you to manage users effectively and enhance JIRA’s versatility in your operations.This course offers a well-rounded learning experience that couples theoretical concepts with practical applications, providing a solid foundation in Jira administration. You’ll get ample opportunities to apply your new skills through extensive hands-on labs catering to diverse projects. On completion, you’ll not only have enriched your ability to navigate complex project tasks but also have the necessary skills to significantly enhance the efficiency and productivity of your organization’s workflows.
Date | Time | Price | Option |
---|---|---|---|
02/19/2025 | 09:00 AM - 05:00 PM CT | $1,995.00 | |
04/14/2025 | 09:00 AM - 05:00 PM CT | $1,995.00 | |
08/18/2025 | 09:00 AM - 05:00 PM CT | $1,995.00 | |
10/20/2025 | 09:00 AM - 05:00 PM CT | $1,995.00 | |
12/15/2025 | 09:00 AM - 05:00 PM CT | $1,995.00 |
Course Topics / Agenda
Please note that this list of topics is based on our standard course offering, evolved from typical industry uses and trends. We will work with you to tune this course and level of coverage to target the skills you need most. Course agenda, topics and labs are subject to adjust during live delivery in response to student skill level, interests and participation.
1. Getting started with JIRA Administration
· JIRA conceptual review
· Core concepts
· Terminology
· Infrastructure
· JIRA roles
2. Groups vs Roles
· Project roles
· Creating a role
· Project scaling
· JIRA User management
3. Project Resolution
· Project status
· Resolved status
· Resolution date
4. Schemes
· Project scope schemes
· Adding users to schemes
· Issue type schemes
· Notification schemes
· Permission schemes
· Issue security schemes
· working with schemes
5. JIRA as a Platform
· What can be configured
· Basic JIRA project setup
· Advanced project setup
6. Workflows
· Designing a workflow
· Defining a workflow
· Implementing a workflow
· Deploying workflows
· Workflow events
· Transitions and sub-tasks
7. Custom Fields
· Field types
· Field context
· Limiting contexts
· Adding contexts
· Screens and field configuration
· Best practices for custom fields
8. User Lifecycle
· Adding users
· Adding third-party users
· Modifying users
· Deactivating users
Remote JIRA Access
· Emails
· SQL
· REST
· Webhooks
· XML and RSS
· Command Line Interface
· Integrating JIRA with other applications
9. Migrating Data into JIRA
· Migration steps
· The CSV importer
· JIRA cloud migration
10. Summary and Best Practices
Looking back at the “Big Picture”
Learning Objectives
This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment you’ll learn to:
This introductory-level course ideal for experienced Systems Administrators brand new to Jira who are looking to incorporate JIRA into their suite of management tools.
Before attending the course, it’s helpful if you have: