JumpStart to Jira for End Users (TTDV7541)

Jira from Atlassian is a leading project management software that enhances team collaboration and productivity, offering extensive versatility to manage your team’s workflow, keep track of tasks, and streamline communication. Jump Start to Jira for End Users is a two-day, workshop style course that gets you quickly up and running with the core skill needed to start using Jira in your role or on your projects to get organized, optimize your tasks and enhance your productivity.Working in a hands-on learning environment, guided by our Jira expert, you’ll engage in hands-on practical tasks, discussions, and group activities that offer firsthand experience in using JIRA for both business and agile projects, understanding task management, users and roles, running projects with Kanban, and resolving issues effectively. You’ll gain proficiency in working with issues, issue cloning, and time tracking, customizing built-in and custom fields, and optimizing JIRA screens. You’ll also master the crucial facets of workflow and business processes, with lessons on mapping business processes, managing workflows, and adapting them to your projects. The course also equips you with powerful search and reporting skills, enabling you to utilize basic and advanced JIRA Query Language (JQL), generate impactful reports, dashboards, and work efficiently with search results.

  • Price: $1,995.00
  • Duration: 2 days
  • Delivery Methods: Virtual
Date Time Price Option
03/03/2025 09:00 AM - 05:00 PM CT $1,995.00
05/07/2025 09:00 AM - 05:00 PM CT $1,995.00
07/15/2025 09:00 AM - 05:00 PM CT $1,995.00
09/15/2025 09:00 AM - 05:00 PM CT $1,995.00
11/17/2025 09:00 AM - 05:00 PM CT $1,995.00
For questions call: (469) 721-6100
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Why choose TOPTALENT?

  • Get assistance every step of the way from our Texas-based team, ensuring your training experience is hassle-free and aligned with your goals.
  • Access an expansive range of over 3,000 training courses with a strong focus on Information Technology, Business Applications, and Leadership Development.
  • Have confidence in an exceptional 95% approval rating from our students, reflecting outstanding satisfaction with our course content, program support, and overall customer service.
  • Benefit from being taught by Professionally Certified Instructors with expertise in their fields and a strong commitment to making sure you learn and succeed.

Please note that this list of topics is based on our standard course offering, evolved from typical industry uses and trends. We’ll work with you to tune this course and level of coverage to target the skills you need most.

1.       Getting started with JIRA

·         JIRA Overview

·         Core concepts

·         Terminology

·         Infrastructure

·         Users and Groups

·         JIRA roles

2.       Using JIRA for Business Projects

·         Overview of Projects

·         Project types

·         Project screens

·         Tasks and task management

·         Project Management

·         Process Management

3.       Using JIRA for Agile Projects

·         Overview of Agile with JIRA (very brief)

·         Kanban overview

·         Running a project with Kanban

·         Configuring agile screen

·         resolving an issue

4.       Issue Management

·         Overview of Issues

·         Working with issues

·         Issue cloning

·         Time tracking

·         Issues and comments

·         Tasks and subtasks

5.       Field Management

·         Overview of Fields

·         Built-in fields

·         Custom fields

·         Searching

·         Configuring JIRA for fields

6.       Screen Management

·         Overview of JIRA screens

·         Working with screens

·         Using screen tabs

·         Issue type screens

·         associating an issue type screen a with a project

·         Customizing JIRA screens

7.       Workflow and Business Process

·         Overview of Workflow

·         Mapping business processes

·         Managing workflows

·         Authoring a workflow

·         Updating an existing workflow

·         Workflow schemes

·         Applying a workflow to a project

8.       Searching and Reporting

·         Overview of Searching

·         Search screens

·         Basic search

·         Advanced search with JQL

·         Working with search results

·         Reports

·         Dashboards

·         Filters

·         Gadgets

·         Charts

9.       Summary and Best Practices

·         Looking back at the “Big Picture”

·         JIRA Administration Overview

·         Where JIRA fits into the Agile perspective

JIRA End-User best practices

Learning Objectives

This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises.  Working in a hands-on learning environment you’ll learn to:

  • Grasp Core Concepts: You’ll familiarize yourself with the essential elements of JIRA, understanding its terminology and infrastructure to make your journey into JIRA administration as smooth as possible.
  • Master JIRA Roles and User Management: You’ll delve into the roles within JIRA, and learn how to scale projects effectively. Plus, you’ll get a grip on user management to ensure everyone in your team is in the right place.
  • Implement Schemes with Confidence: You’ll understand and apply project scope schemes, issue type schemes, and more. By the end of the course, creating and implementing schemes will be second nature.
  • Design and Deploy Workflows: You’ll learn how to streamline project tasks by designing and implementing effective workflows. This skill is a game-changer for project setup and management.
  • Command Custom Fields: Get hands-on with field types, field context, and screen configurations. You’ll be a whiz at customizing JIRA to meet your project needs.
  • Enable Remote JIRA Access: Learn to provide JIRA access remotely and integrate JIRA with other applications. This skill will take your administration capabilities to the next level, keeping your projects moving no matter where your team is located.

This introductory-level course ideal for experienced Systems Administrators brand new to Jira who are looking to incorporate JIRA into their suite of management tools.

Before attending the course, it’s helpful if you have:

  • Basic knowledge of system administration: You don’t need to be a master, but some familiarity with concepts related to system administration would be beneficial.
  • Understanding of project management principles: Knowledge of how projects are structured and what stages they go through will be advantageous when learning about JIRA’s project management capabilities.
  • Experience with team collaboration tools: If you’ve used other collaboration or project management tools, you’ll find it easier to understand JIRA’s functionality and interface.
  • Basic troubleshooting skills: Knowing how to investigate and solve simple technical problems will help you get the most out of the hands-on labs.

Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.

Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.

You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.

If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.

You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.