MS-700T00 Managing Microsoft Teams

This course explores how to administer and manage Microsoft Teams administration. There are very few Teams client topics in the course.

  • Price: $2,595.00
  • Duration: 4 days
  • Delivery Methods: Virtual
Date Time Price Option
02/10/2025 09:00 AM - 05:00 PM CT $2,595.00
For questions call: (469) 721-6100
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1 – Explore Microsoft Teams

  • Explore capabilities in Microsoft Teams
  • Explore Microsoft Teams integration with Microsoft 365
  • Explore Microsoft Teams integration with Microsoft Power Platform
  • Illustrate Microsoft Teams architecture
  • Describe Microsoft Teams with Microsoft 365 Groups
  • Describe Microsoft Teams with SharePoint and OneDrive
  • Describe Microsoft Teams with Exchange
  • Understand Microsoft Teams certified solutions

2 – Plan and deploy Microsoft Teams

  • Designate Teams admin roles
  • Understand Teams management tools
  • Plan for Teams rollout
  • Plan for Teams adoption
  • Plan for Teams licensing
  • Deploy Microsoft Teams clients

3 – Implement lifecycle management and governance for Microsoft Teams

  • Plan for lifecycle management
  • Plan for Teams governance
  • Manage Microsoft 365 Groups creation
  • Configure Microsoft 365 Groups expiration policy
  • Configure Microsoft 365 Groups naming policy
  • Plan policy assignment for users and groups
  • Create and manage policy packages
  • Manage Teams preview features using Teams update policies
  • Create and manage teams templates and template policies

4 – Monitor your Microsoft Teams environment

  • Monitor Microsoft Teams usage reports
  • Monitor Microsoft 365 usage reports
  • Interpret Microsoft Adoption Score
  • Manage user access with Azure Active Directory access reviews
  • Monitor the Microsoft 365 network connectivity dashboard
  • Manage Teams notifications and alerts
  • Manage feedback policies

5 – Manage access for external users

  • Understand features in Azure Active Directory
  • Work with external users in Microsoft Teams
  • Manage access for external users
  • Manage external collaboration in Azure AD
  • Manage external collaboration in Microsoft 365
  • Manage external access in Microsoft Teams
  • Manage guest access in Microsoft Teams
  • Manage file sharing in SharePoint and OneDrive

6 – Implement security for Microsoft Teams

  • Configure conditional access and multifactor authentication for Microsoft Teams
  • Configure Safe Attachments for Microsoft Teams
  • Configure Safe Links for Microsoft Teams
  • Examine the Defender for Cloud Apps
  • Monitor security reports for Microsoft Teams
  • Plan and configure enhanced encryption policies

7 – Implement compliance for Microsoft Teams

  • Create and manage sensitivity labels
  • Create and manage retention policies
  • Create and manage Data Loss Prevention policies
  • Deploy communication compliance
  • Enable scoped directory search
  • Create information barrier policy
  • Create security and compliance alerts for Microsoft Teams

8 – Plan and configure network settings for Microsoft Teams

  • Examine network requirements for Microsoft Teams
  • Plan for network deployment using Network Planner
  • Configure network ports and protocols for Microsoft Teams
  • Implement Quality of Service
  • Configure reporting labels for location-enhanced Call Analytics reports
  • Configure tenant data for Call Quality Dashboard reports
  • Assess network readiness
  • Manage network topology

9 – Create and manage teams

  • Create teams
  • Create a team from existing resources
  • Plan and create org-wide teams
  • Manage teams
  • Manage users in a team
  • Configure dynamic membership
  • Archive restore and delete a team

10 – Manage collaboration experiences for chat and channels

  • Create and manage channels in a team
  • Create and manage Teams policies for channels
  • Configure teams settings
  • Create and manage messaging policies
  • Manage channel moderation
  • Manage access to channels

11 – Manage apps for Microsoft Teams

  • Explore apps in Microsoft Teams
  • Describe admin settings for Teams apps
  • Manage access to Teams apps at the organization level
  • Create and manage app permission policies
  • Create and manage app setup policies
  • Manage permissions and consent for Teams apps
  • Plan and configure connectors
  • Manage custom apps uploads
  • Publish custom apps to Microsoft Teams
  • Manage purchasing of apps in the Microsoft Teams app store
  • Customize the organization’s app store
  • Customize the branded experience of an app

12 – Introduction to Teams meetings and calling

  • Overview of Teams meetings and events
  • Overview of Teams Phone
  • Overview of auto attendants and call queues
  • Overview of Teams devices

13 – Manage meetings and events experiences

  • Explore meetings and events in Microsoft Teams
  • Configure meeting settings
  • Create and manage meeting policies
  • Configure audio conferencing
  • Create and manage meeting templates and template policies
  • Create and manage meetings customization policies
  • Configure live events settings
  • Create and manage live events policies
  • Examine live events across Microsoft 365

14 – Plan for Microsoft Teams Rooms and Surface Hub

  • Determine license requirements for Microsoft Teams Rooms and shared devices
  • Understand differences between Microsoft Teams Rooms on Android and Windows
  • Understand Microsoft Teams Rooms on Surface Hub 2S
  • Understand and plan Teams Room accessories, components, and peripherals
  • Understand Teams Rooms management options

15 – Configure, deploy, and manage Teams devices

  • Manage Microsoft Teams Phones
  • Manage Microsoft Teams Room Systems
  • Microsoft Teams Rooms management options
  • Manage Surface Hub 2S devices
  • Configure Microsoft Teams SIP gateway
  • Manage Microsoft Teams displays
  • Remote provisioning and sign in for Teams Phones
  • Update Microsoft Teams devices remotely
  • Manage Microsoft Teams device tags

16 – Plan for Teams Phone

  • Plan to deploy Teams Phone
  • Plan for Teams Phone PSTN connectivity
  • Determine license requirements
  • Plan for Teams Phone devices
  • Plan and design Teams Phone features
  • Plan for voicemail

17 – Configure and deploy Teams Phone

  • Configure emergency calling for Teams Calling Plans
  • Manage and configure Microsoft PSTN numbers
  • Configure Operator Connect and Teams Phone Mobile
  • Configure Teams Phone policies
  • Create and manage Teams policies
  • Configure Audio Conferencing

18 – Configure and manage voice users

  • Enable users for Teams Phone
  • Enable users for Direct Routing with Teams Phone
  • Enable additional calling features for Teams Phone
  • Enable users for Teams Phone Mobile

19 – Configure auto attendants and call queues

  • Design call flows for auto attendants and call queues
  • Configure auto attendants and call queues
  • Deploy a channel-based call queue
  • Configure resource accounts
  • Configure Microsoft 365 groups for voicemail
  • Interpret call queue conference modes
  • Interpret call queue routing methods
  • Configure holidays for auto attendants and call queues
  • Configure custom music on hold

20 – Troubleshoot audio, video, and client issues

  • Troubleshoot Teams
  • Collect and identify logs
  • Clear Microsoft Teams client cache
  • Identify issues with call analytics
  • Identify issues with Call Quality Dashboard
  • Use Power BI to analyze Call Quality Dashboard data
  • Identify issues with the Direct Routing Health Dashboard
  • What is Microsoft Teams and how the components work together
  • How to implement Governance, Security and Compliance for Microsoft Teams
  • How to prepare an organizations environment for a Microsoft Teams deployment
  • How to deploy and manage teams
  • How to manage collaboration and communication experiences in Microsoft Teams
  • Techniques to manage and troubleshoot communication in Microsoft Teams

Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.

  • A proficient understanding of basic functional experience with Microsoft 365 services.
  • A proficient understanding of general IT practices, including using PowerShell.

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If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.

You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.