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MS-720T00: Microsoft Teams Voice Engineer

In this course, you will learn how to plan, design, configure, maintain, and troubleshoot an integrated communications solution at an organization using Microsoft Teams. The course will cover Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Teams devices, audio/video conferencing, and voice migration. Students will learn troubleshooting methodologies and how to resolve common telephony and voice problems.

This course may earn a Credly Badge.

  • Price: $1,785.00
  • Duration: 1 day
  • Delivery Methods: Virtual
Date Time Price Option
Please contact us at info@toptalentlearning.com or 469-721-6100 for this course schedule.
For questions call: (469) 721-6100

Why choose
TOPTALENT?

  • Get assistance every step of the way from our Texas-based team, ensuring your training experience is hassle-free and aligned with your goals.
  • Access an expansive range of over 3,000 training courses with a strong focus on Information Technology, Business Applications, and Leadership Development.
  • Have confidence in an exceptional 95% approval rating from our students, reflecting outstanding satisfaction with our course content, program support, and overall customer service.
  • Benefit from being taught by Professionally Certified Instructors with expertise in their fields and a strong commitment to making sure you learn and succeed.

Course Outline

1 – Module 1: Plan and configure Teams Phone
  • Plan for Teams Phone
  • Plan and optimize network performance for Teams Phone
  • Migrate voice services from Skype for Business Server to Teams
  • Configure Teams Phone
  • Configure auto attendants and call queues
  • Configure and deploy Direct Routing
  • Extend Teams Phone with additional services
2 – Module 2: Manage Teams Phone
  • Configure and manage voice users
  • Configure, deploy, and manage Teams devices
  • Monitor and troubleshoot Teams Phone

Learning Objectives

After completing this course, you will be able to:

    • Plan and Configure Microsoft Teams Phone
    • Plan and optimize network performance for Teams Phone
    • Configure and deploy Direct Routing
    • Configure, deploy, and manage Teams devices
    • Monitor and Troubleshoot Teams Phone

No special instructions regarding this course’s target audience provided. Please contact us to discuss if you are unsure whether this course is for you!

No special prerequisites for this course provided. If you are unsure whether you might need to take another course first, please contact us to discuss.

Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.