1 – Project Communications and Stakeholder Mgt. Overview
- Project Communications Management Overview
- Communication Dimensions
- Communication Skills
- Project Communication Management Processes
- Project Stakeholder Management Overview
- Project Stakeholder Management Processes
- Interpersonal Communications
- Take a Communications Strengths Inventory
- Communication Styles
- Case Study Selection
2 – Initiating Processes
- Identify Stakeholders Overview
- Stakeholder Analysis
- Stakeholder Classification Models
- Salience Model
- Stakeholder Register
- Create a Stakeholder Register
3 – Planning Processes
- Plan Communications Management Overview
- Communications Management Plan
- Common Project Management Communication Documents
- Communication Tools
- Create a Communications Management Plan
- Virtual Team Communications
- Virtual Teams Technologies
- Virtual Teams Best Practices
- Plan Stakeholder Engagement
- Analytical Techniques
- Stakeholder Engagement Plan Sample Content
- Create a Stakeholder Engagement Plan
4 – Executing Processes
- Manage Communications
- Manage Communications Overview
- Communication Methods
- Communication Model
- Communication and Active Listening
- Negotiations
- Three Crucial Elements of Negotiations
- Win-Win Negotiating
- Win-Lose Negotiating
- Conduct a Win-Win Negotiation
- Communicating Bad News
- Body Language
- Business Attire
- Improving Your Body Language
- Verbal Communication
- Public Speaking
- Audience Involvement
- Listening Skills
- Project Meetings
- Written Communications
- Powerful Writing
- Email Guidelines
- Presentation Design Best Practices
- Create a Presentation
- Manage Stakeholder Engagement
- Manage Stakeholder Engagement Overview
- Review an Issue Log
5 – Monitoring and Controlling Processes
- Monitor Communications
- Performance Reporting
- Tracking Gantt Charts
- Worksheet Information
- Milestone Charts
- Bar Chart Graphs
- Monitor Stakeholder Engagement
- Best Practices
No special prerequisites for this course provided. If you are unsure whether you might need to take another course first, please contact us to discuss.
Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.