Date | Time | Price | Option |
---|---|---|---|
10/30/2025 | 09:00 AM - 04:00 PM CT | $750.00 | |
11/18/2025 | 09:00 AM - 04:00 PM CT | $750.00 | |
12/02/2025 | 09:00 AM - 04:00 PM CT | $750.00 |
1 – Define emotional intelligence and its five components
● What is Emotional Intelligence (EI)?
● The Five Components of EI
2 – Identify their emotional triggers Introduction
● How to identify emotional triggers
● Stress Management Techniques
3 – Apply EI skills
● Self-awareness
● Empathy
● Self- regulation
On course completion, participants will be able to:
● Understand the core components of Emotional Intelligence and their relevance to the code
enforcement work environment.
● Apply EI principles to improve communication, leadership, and decision-making skills.
● Build emotional resilience and manage stress effectively in challenging situations.
● Resolve conflict constructively and lead teams with empathy and trust.
● Personalize and utilize EI tools and strategies in day-to-day operations and supervisory
tasks.
This course is designed for managers and leaders of all levels to enhance their effectiveness in their job roles.
No special prerequisites for this course provided. If you are unsure whether you might need to take another course first, please contact us to discuss.