Creative Problem Solving
This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, & analyzing data will be covered during class.
This course may earn a Credly Badge.
- Price: $395.00
- Duration: 1 Day
- Delivery Methods: Virtual
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Why choose TOPTALENT?
- Get assistance every step of the way from our Texas-based team, ensuring your training experience is hassle-free and aligned with your goals.
- Access an expansive range of over 3,000 training courses with a strong focus on Information Technology, Business Applications, and Leadership Development.
- Have confidence in an exceptional 95% approval rating from our students, reflecting outstanding satisfaction with our course content, program support, and overall customer service.
- Benefit from being taught by Professionally Certified Instructors with expertise in their fields and a strong commitment to making sure you learn and succeed.
Course Outline
1 – Getting Started
- Workshop Objectives
2 – The Problem Solving Method
- What is a Problem?
- What is Creative Problem Solving?
- What are the Steps in the Creative Solving Process?
- Case Study
- Module Two: Review Questions
3 – Information Gathering
- Understanding Types of Information
- Identifying Key Questions
- Methods of Gathering Information
- Case Study
- Module Three: Review Questions
4 – Problem Definition
- Defining the Problem
- Determining Where the Problem Originated
- Defining the Present State and the Desired State
- Stating and Restating the Problem
- Analyzing the Problem
- Writing the Problem Statement
- Case Study
- Module Four: Review Questions
5 – Preparing for Brainstorming
- Identifying Mental Blocks
- Removing Mental Blocks
- Stimulating Creativity
- Case Study
- Module Five: Review Questions
6 – Generating Solutions (I)
- Identifying Mental Blocks
- Removing Mental Blocks
- Stimulating Creativity
- Case Study
- Module Five: Review Questions
7 – Generating Solutions (II)
- The Morphological Matrix
- The Six Thinking Hats
- The Blink Method
- Case Study
- Module Seven: Review Questions
8 – Analyzing Solutions
- Developing Criteria
- Analyzing Wants and Needs
- Using Cost/Benefit Analysis
- Case Study
- Module Eight: Review Questions
9 – Selecting a Solution
- Doing a Final Analysis
- Paired Comparison Analysis
- Analyzing Potential Problems
- Case Study
- Module Nine: Review Questions
10 – Planning Your Next Steps
- Identifying Tasks
- Identifying Resources
- Implementing, Evaluating, and Adapting
- Case Study
- Module Ten: Review Questions
11 – Creating a Performance Plan
- Planning the Follow-Up Meeting
- Celebrating Successes
- Identifying Improvements
- Case Study
- Module Eleven: Review Questions
12 – Wrapping Up
- Words from the Wise
- Lessons Learned
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Learning Objectives
Understand problems and the creative problem solving process
- Identify types of information to gather and key questions to ask in problem solving
- Identify the importance of defining a problem correctly
- Identify and use four different problem definition tools
- Write concrete problem statements
- Use basic brainstorming tools to generate ideas for solutions
- Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
- Perform a final analysis to select a solution
- Understand the roles that fact and intuition play in selecting a solution
- Understand the need to refine the shortlist and redefine it
- Understand how to identify the tasks and resources necessary to implement solutions
- Evaluate and adapt solutions to reality
Question: What if I have to reschedule my class due to conflict?
Answer: Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Question: How do I enroll for this class?
Answer: Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
Question: What happens once I purchase a class?
Answer: You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
Question: What is your late policy?
Answer: If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
Question: What happens when I finish my class?
Answer: You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.