10 Soft Skills You Need

In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.
This course may earn a Credly Badge.

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Price: $455.00
Duration: 1 day
Delivery Methods: Virtual
DIR Discount: 55.0%







    For questions call: (469) 721-6100
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    Why choose TOPTALENT?

    • Get assistance every step of the way from our Texas-based team, ensuring your training experience is hassle-free and aligned with your goals.
    • Access an expansive range of over 3,000 training courses with a strong focus on Information Technology, Business Applications, and Leadership Development.
    • Have confidence in an exceptional 95% approval rating from our students, reflecting outstanding satisfaction with our course content, program support, and overall customer service.
    • Benefit from being taught by Professionally Certified Instructors with expertise in their fields and a strong commitment to making sure you learn and succeed.

    1

    • Getting Started

    • Housekeeping Items
      Pre-Assignment Review
      Workshop Objectives
      The Parking Lot
      Action Plan

     

    2

    • What are Soft Skills?

    • Definition of Soft Skills
      Empathy and the Emotional Intelligence Quotient
      Professionalism
      Learned vs. Inborn Traits

     

    3

    • Soft Skill 1- Communication

    • Ways We Communicate
      Improving Non-Verbal Communication
      Listening
      Openness and Honesty

     

    4

    • Soft Skill 2- Teamwork

    • Identifying Capabilities
      Get Into Your Role
      Learn the Whole Process
      The Power of Flow

     

    5

    • Soft Skill 3- Problem Solving

    • Define the Problem
      Generate Alternative Solutions
      Evaluate the Plans
      Implementation and Re-evaluation

     

    6

    • Soft Skill 4- Time Management

    • The Art of Scheduling
      Prioritizing
      Managing Distractions
      The Multitasking Myth

     

    7

    • Soft Skill 5 and 6- Attitude and Work Ethic

    • What Are You Working For?
      Caring for Others vs. Self
      Building Trust
      Work Is Its Own Reward

     

    8

    • Soft Skill 7- Adaptability/Flexibility

    • Getting over the Good Old Days Syndrome
      Changing to Manage Process
      Changing to Manage People
      Showing You’re Worth Your Weight in Adaptability

     

    9

    • Soft Skill 8- Self-Confidence

    • Confident Traits
      Self-Questionnaire
      Surefire Confidence Building Tactics
      Build Up Others

     

    10

    • Soft Skill 9- Ability to Learn From Criticism

    • Wow, You Mean I’m Not Perfect?
      Listen With An Open Mind
      Analyze and Learn
      Clear the Air and Don’t Hold Any Grudges

     

    11

    • Soft Skill 10- Networking

    • Redefining Need
      Identifying Others’ Interests
      Reaching Out
      When to Back Off

     

    12

    • Wrapping Up

    • Words From The Wise
      Review Of The Parking Lot
      Lessons Learned
      Recommended Reading
      Completion Of Action Plans And Evaluations

     

     

    Learning Objectives

    Upon successful completion of this course, students will be able to better interact and communicate in the workplace.

    This course is intended for individuals who want to develop a core set of soft skill.
    There are no rerequisites for this course.

    Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.

    Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.

    You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.

    If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.

    You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.