10 Soft Skills You Need
In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.
This course may earn a Credly Badge.
- Price: $455.00
- Duration: 1 day
- Delivery Methods: Virtual
- DIR Discount: 55.0%
Why choose TOPTALENT?
- Get assistance every step of the way from our Texas-based team, ensuring your training experience is hassle-free and aligned with your goals.
- Access an expansive range of over 3,000 training courses with a strong focus on Information Technology, Business Applications, and Leadership Development.
- Have confidence in an exceptional 95% approval rating from our students, reflecting outstanding satisfaction with our course content, program support, and overall customer service.
- Benefit from being taught by Professionally Certified Instructors with expertise in their fields and a strong commitment to making sure you learn and succeed.
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Getting Started
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Housekeeping Items
Pre-Assignment Review
Workshop Objectives
The Parking Lot
Action Plan
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What are Soft Skills?
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Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
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Soft Skill 1- Communication
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Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
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Soft Skill 2- Teamwork
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Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
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Soft Skill 3- Problem Solving
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Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
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Soft Skill 4- Time Management
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The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
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Soft Skill 5 and 6- Attitude and Work Ethic
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What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
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Soft Skill 7- Adaptability/Flexibility
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Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You’re Worth Your Weight in Adaptability
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Soft Skill 8- Self-Confidence
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Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
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Soft Skill 9- Ability to Learn From Criticism
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Wow, You Mean I’m Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don’t Hold Any Grudges
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Soft Skill 10- Networking
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Redefining Need
Identifying Others’ Interests
Reaching Out
When to Back Off
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Wrapping Up
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Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations
Learning Objectives
Upon successful completion of this course, students will be able to better interact and communicate in the workplace.
Question: What if I have to reschedule my class due to conflict?
Answer: Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Question: How do I enroll for this class?
Answer: Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
Question: What happens once I purchase a class?
Answer: You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
Question: What is your late policy?
Answer: If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
Question: What happens when I finish my class?
Answer: You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.
