Course Outline
1 – Introduction to Business Analysis
- Business analysis defined
- The activities that comprise business analysis
- IIBA/PMI and the goals of a professional association
- IIBA’s BABOK® Guide and PMI’s Practice Guide in Business Analysis
- Exercise: Requirements challenges
2 – The IIBAâ„¢ and the role of the Business Analyst
- Business analyst defined
- BA role vs. PM role
- Importance of communication/collaboration
- The deliverables produced as part of business analysis
- The BA career path
- Exercise: Review case Study
3 – Strategy Analysis and Change
- The definition of Strategy Analysis
- Components of Strategy Analysis
- Identifying stakeholders and business needs
- Exercises: Business Need development and RACI Stakeholder Identification
4 – Understanding and Defining Solution Scope
- Defining Solution Scope
- Project scope vs. product scope
- Defining a problem statement
- Techniques for defining scope
- Exercises: Conduct a brainwriting session and create a context diagram
- Optional exercise: Create a Use Case Diagram
5 – Understanding Requirements
- Define the term requirement
- Understand requirement types
- Present the requirements process
- Requirements vs. specifications and business rules
- Exercise: Identify Requirements
6 – Planning & Eliciting Requirements
- The Requirements Work Plan (RWP)
- Components of the RWP
- Identifying good questions for elicitation
- Active listening
- Categories and types of elicitation techniques
- Exercise: Planning for elicitation
7 – Analzying & Documenting Requirements
- Understanding requirements analysis
- The Business Requirements Document (BRD)
- The BRD vs. the functional requirements specification
- BRD components
- The purpose of packaging requirements
- Exercise: Analyzing Requirements
8 – Elicitation & Process Modeling
- Why models are created
- Objectives of modeling
- What is process management
- Understanding process modeling
- Modeling using BPMN
- AS-IS vs. TO-BE modeling
- BPMN subclasses
- BPMN simple structure
- Prototyping
- Business Process Modeling case study
- Exercises: Modeling and create a Prototype of your application
9 – Verifying & Validating Requirements
- The difference between validation and verification
- Characteristics of good requirements
- Risks associated with requirements
- Types of testing approaches
- Creating a test plan
- Requirements traceability matrix
- Verified and validated requirements
- Exercise: Testing Requirements
10 – Additional Resources
- Helpful links for obtaining additional business analysis information
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Learning Objectives
Understand the role of the business analyst
- Discuss industry standards/resources for obtaining more information about business analysis
- Acquire a solid understanding of the various tasks/activities that comprises business analysis
- Recognize the pre and post project business analysis activities
- Learn how to plan, elicit, analyze, model, and test requirements
No special instructions regarding this course's target audience provided. Please contact us to discuss if you are unsure whether this course is for you!
No special prerequisites for this course provided. If you are unsure whether you might need to take another course first, please contact us to discuss.
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