Course Outline
1 – Course Outlines
- Describing the Cisco Collaboration Solutions Architecture
- Exploring Call Signaling over IP Networks
- Integrating Cisco Unified Communications Manager LDAP
- Implementing Cisco Unified Communications Manager Provisioning Features
- Exploring Codecs
- Describing Dial Plans and Endpoint Addressing
- Implementing MGCP Gateways
- Implementing Voice Gateways
- Configuring Calling Privileges in Cisco Unified Communications Manager
- Implementing Toll Fraud Prevention
- Implementing Globalized Call Routing
- Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager
- Describing Cisco Instant Messaging and Presence
- Enabling Cisco Jabber®
- Configuring Cisco Unity Connection Integration
- Configuring Cisco Unity Connection Call Handlers
- Describing Collaboration Edge Architecture
- Analyzing Quality Issues in Converged Networks
- Defining QoS and QoS Models
- Implementing Classification and Marking
- Configuring Classification and Marking on Cisco Catalyst Switches
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Learning Objectives
After taking this course, you should be able to:
- Describe the Cisco Collaboration solutions architecture
- Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
- Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
- Implement Cisco Unified Communications Manager provisioning features
- Describe the different codecs and how they are used to transform analogue voice into digital streams
- Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
- Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
- Implement a Cisco gateway for PSTN access
- Configure calling privileges in Cisco Unified Communications Manager
- Implement toll fraud prevention
- Implement globalized call routing within a Cisco Unified Communications Manager cluster
- Implement and troubleshoot media resources in Cisco Unified Communications Manager
- Describe Cisco Instant Messaging and Presence, including call flows and protocols
- Describe and configure endpoints and commonly required features
- Configure and troubleshoot Cisco Unity Connection integration
- Configure and troubleshoot Cisco Unity Connection call handlers
- Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
- Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
- Define QoS and its models
- Implement classification and marking
- Configure classification and marking options on Cisco Catalyst® switches
No special instructions regarding this course's target audience provided. Please contact us to discuss if you are unsure whether this course is for you!
No special prerequisites for this course provided. If you are unsure whether you might need to take another course first, please contact us to discuss.
Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.