Course Outline
1 – Elements of Communication
- Moving from Classical to Human Relations Communication
- Applying Communication Skills Across Mediums
2 – Self-Awareness
- Weaving Together the 4 Elements of Self
- Managing the Physical Self
- Practicing Emotional Intelligence
- Understanding Those Who Think Differently
- Adapting to the 3 Learning Styles
- Cultivating Positivity
3 – Interpersonal Skills
- Improving Listening with 7 Basic Skills
- Applying Verbal and Nonverbal Communication Skills
- Communicating Through Body Language
4 – Organizational Awareness
- Enhancing Organizational Culture
- Leveraging a Good Culture for Effective Communication
5 – Facilitation
- Understanding the Role of a Good Facilitator
- Becoming a Process Expert
- Focusing Your Facilitation Efforts
6 – Communication Strategies
- Choosing a Communication Method
- Reducing the Impact of Language Barriers
- Approaching Cultural, Regional, and Time Zone Differences
- Communicating Across Your Entire Organization
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Learning Objectives
After completing this course, students will know how to:
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- Identify the essential elements of effective communications within an organization
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- Use knowledge of your self to build effective communication strategies
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- Build communication strategies that leverages interpersonal and organizational awareness
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- Apply effective facilitation skills
No special instructions regarding this course's target audience provided. Please contact us to discuss if you are unsure whether this course is for you!
No special prerequisites for this course provided. If you are unsure whether you might need to take another course first, please contact us to discuss.
Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.