Effective Business Writing (Second Edition)

Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments. In contemporary business environments, information overload makes it necessary for you to communicate clearly and concisely. Trying to make sense of a disorganized email message can be frustrating given the number of emails you have to answer daily. By analyzing your audience, organizing your writing, and employing effective persuasive techniques, your writing will make an impact.

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Price: $435.00
Duration: 1 day
Delivery Methods: Virtual
DIR Discount: 55.0%







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    • Get assistance every step of the way from our Texas-based team, ensuring your training experience is hassle-free and aligned with your goals.
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    1

    • LESSON 1: WRITING EFFECTIVE BUSINESS COMMUNICATION

    • Topic A: Write Strong Sentences

      Topic B: Organize Your Content

      Topic C: Analyze Your Audience

     

    2

    • LESSON 2: WRITING EMAIL AND OTHER ELECTRONIC COMMUNICATION

    • Topic A: Write an Email

      Topic B: Write Instant Messages and Text Messages

     

    3

    • LESSON 3: WRITING COMMON BUSINESS DOCUMENTS

    • Topic A: Write an Internal Announcement

      Topic B: Write a Routine Request

      Topic C: Write a Response to Routine Requests

      Topic D: Write a Complaint

      Topic E: Write a Positive Response to Customer Complaints

      Topic F: Write Bad-News Messages

     

    4

    • LESSON 4: WRITING A BUSINESS LETTER

    • Topic A: Write a Business Letter

      Topic B: Write a Thank-You Letter

     

    5

    • LESSON 5: WRITING BUSINESS PROPOSALS

    • Topic A: Persuade Your Audience

      Topic B: Write an Executive Summary

      Topic C: Use Visuals

     

     

    Learning Objectives

    In this course, you will organize and write effective business documents.

    You will:

    Identify techniques to write effective business communication.

    Write electronic communication that is clear, concise, and appropriate in a business context.

    Apply the writing principles you have studied to specific business situations and learn to address the needs of a particular audience.

    Use your writing and diplomatic skills to create formal business letters.

    Use basic persuasive strategies that will allow you to plan and deliver effective proposals.

    This course is for individuals who need to write clearly and concisely in a professional environment.
    To ensure your success, we recommend you have some level of work experience in any of a variety of organizational settings, and general end-user computer and Internet skills. You may wish to take the following Logical Operation courses or have equivalent knowledge:Grammar Essentials (Second Edition)Microsoft Office Word 2016: Part 1 (Desktop/Office 365)Microsoft Office Outlook 2016: Part 1 (Desktop/Office 365)

    Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.

    Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.

    You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.

    If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.

    You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.