Course Outline
1 – The Leader as Coach
- Harnessing the Power of Coaching
- Recognizing Talent and Potential
- Identifying Values and Beliefs
2 – The GROW Model
- Structuring the Coaching Process
- Applying GROW
3 – Agreeing on the Development Goals
- Providing Direction and Purpose
- Identifying Appropriate Goals
4 – Clarifying the Current Reality
- Framing the Reality
- Generating Self-Awareness
- Overcoming Obstacles and Resistance
- Exploring the Past
5 – Discussing Options
- Generating Options
- Choosing an Approach
- Structuring a Plan
6 – Finalizing the Plan
- Confirming the Will
- Selecting the First Step
- Motivating the Employee
7 – The Importance of Trust
- Avoiding Negatives in Coaching
- Enhancing Trust Relationships
8 – Giving Constructive Feedback
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Learning Objectives
After completing this course, students will know how to:
-
- Develop a positive partnership that supports employee growth
-
- Provide effective coaching and feedback within a relationship of mutual trust
-
- Agree appropriate performance goals using the SMART technique
-
- Clarify the current state or reality of your employees™ situation
-
- Create options for your employee and develop them into a plan
-
- Motivate and support your employee to achieve their goals
-
- Recognize and remove any obstacles to employee success
No special instructions regarding this course's target audience provided. Please contact us to discuss if you are unsure whether this course is for you!
No special prerequisites for this course provided. If you are unsure whether you might need to take another course first, please contact us to discuss.
Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.