Course Outline
1 – An Influence Baseline
- Enabling Collaboration
- Facilitating Constructive Dialogue
2 – Elements of Influence
- Focusing on the Outcome
- Seeing Influence as a Mental Equation
- Differentiating Influence from Manipulation
3 – Power and Persuasion
- Developing and Using Power Sources
- Developing the Art of Persuasion
- Appealing to Integrity, Emotions, and Intellect
- Building Five Types of Trust
- Applying Five Principles of Influence
4 – A Network of Influence
- Building a Purposeful Network
- Strategic Reputation Management
- Protecting Your Credibility
5 – Applying Influence Strategies
- Adapting the Approach
- Identifying Thinking Differences
- Applying Strategies to Styles
6 – Working With Resistance
- Encountering and Addressing Resistance
- Building Collaboration through Quality Dialogue
- Getting Results through Persistence and Persuasion
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Learning Objectives
After completing this course, students will know how to:
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- Build workplace relationships based on mutual trust and respect
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- Collaborate effectively through influence and persuasion
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- Recognize and enhance your sources of personal power
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- Choose and apply appropriate influence strategies
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- Work with resistance to gain commitment and buy-in
No special instructions regarding this course's target audience provided. Please contact us to discuss if you are unsure whether this course is for you!
No special prerequisites for this course provided. If you are unsure whether you might need to take another course first, please contact us to discuss.
Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.