Course Outline
1 – Leading Others
- Comparing Vertical and Lateral Hierarchies: Leading in Different Structures of Command and Control
- Leveraging Your Organization’s Structure
- Knowing Your Employees – Developing Empathy
- Beginning with the End in Mind and Back-Casting to the Desired Future State
- Setting S.M.A.R.T. Goals
- Earning Your Team’s Trust with Honesty, Reliability, Availability, and Openness
2 – Strategies for Course Correction
- Lighting a Fire: Motivating, Guiding, and Inspiring
- Resolving Conflict: Forcing, Accommodating, Avoiding, Compromising, and Collaborating
- Changing the Script: Trusting Your Team, Empowering Delegation, Celebrating Success, and Building & Reinforcing Your Team
- Defining Team Roles and Creating a Balanced Team
3 – Effective Coaching and Mentoring
- Providing Clear and Timely Feedback
- Creating a Supportive Environment
- Building a Mentorship Plan – Mentoring for Success
4 – Training New Managers
- Preparing, Developing, and Supporting New Managers
- Defining and Building Competencies
- Documenting Best Practices while Rewarding and Emulating Effective Managers
- Encouraging a Peer Network
5 – Motivation
- Understanding the 8 Level Hierarchy of Needs
- Managing Across Generations
- Applying the CARE Model
6 – Organizational Politics
- Being Politically Savvy, Ethical, and Effective
- Building Political Intelligence
- Understanding the Landscape
7 – The Big Picture
- Thinking Through the Elements of Management
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Learning Objectives
After completing this course, students will know how to:
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- Use wisdom and understanding to lead others
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- Deliver constructive critiques to your staff
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- More effectively coach and mentor your staff
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- Better motivate your staff
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- Navigate organizational politics
No special instructions regarding this course's target audience provided. Please contact us to discuss if you are unsure whether this course is for you!
No special prerequisites for this course provided. If you are unsure whether you might need to take another course first, please contact us to discuss.
Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.