Course Outline
1 – Defining Remote and Virtual Teams
- Managing Relationships, Communication, and Tasks
- Meeting Your and Your Team’s Needs
2 – Management Requirements for Remote and Virtual Teams
- Moving from Reactive to Proactive
- Understanding Team Member’s Unique Situations
- Keeping Everyone Informed
- Innovating with Virtual Teams
- Managing Work Outputs
- Overseeing Separated Team Members
- Defining and Building Relationships with Stakeholders
3 – Team Dynamics
- Creating Team Identity
- Forming Remote and Virtual Teams
- Managing the Storming Process
- Getting to Norming and Storming
- Creating and Governing with Ground Rules
- Tracking Team Performance
- Setting Expectations and Providing Feedback
4 – Making Technology Work for You
- Communicating with and Coordinating Your Team
- Avoiding the Technology Trap
- Developing Effective Communication Across Various Mediums
- Choosing the Right Technology Platform
5 – The Impact of Culture and Language
- Recognizing Cultural Characteristics and Differences
- Building Cultural Knowledge
- Managing Across Time Zones
- Respecting Non-Working Time
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Learning Objectives
After completing this course, students will know how to:
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- Effectively manage team dynamics in remote and virtual teams
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- Leverage communications technologies to the benefit of your remote and virtual teams
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- Identify the specific skills required for managing remote and virtual teams
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- Evaluate the impact of culture and language on your team™s performance
No special instructions regarding this course's target audience provided. Please contact us to discuss if you are unsure whether this course is for you!
No special prerequisites for this course provided. If you are unsure whether you might need to take another course first, please contact us to discuss.
Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.