Microsoft Outlook 2019/2021: Part 1

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the messages and meeting invitations sent among employees.

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.

This material will benefit users of any current Office version. The classroom environment setup is based on Office 2019.

This course is the first in a series of two Microsoft® Office Outlook® 2019/2021 courses. It will provide you with the basic skills you need to start using Outlook 2019/2021 to manage your email communications, contact information, calendar events, tasks, and notes.

This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 certification.

This course may earn a Credly Badge.

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Price: $295.00
Duration: 1 Day
Delivery Methods: Virtual
DIR Discount: 55.0%







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    Course Outline

    1 – Getting Started with Outlook 2019
    • Topic A: Navigate the Outlook Interface
    • Topic B: Work with Messages
    • Topic C: Access Outlook Help
    2 – Formatting Messages
    • Topic A: Add Message Recipients
    • Topic B: Check Spelling and Grammar
    • Topic C: Format Message Content
    3 – Working with Attachments and Illustrations
    • Topic A: Attach Files and Items
    • Topic B: Add Illustrations to Messages
    • Topic C: Manage Automatic Message Content
    4 – Customizing Message Options
    • Topic A: Customize Reading Options
    • Topic B: Track Messages
    • Topic C: Recall and Resend Messages
    5 – Organizing Messages
    • Topic A: Mark Messages
    • Topic B: Organize Messages Using Folders
    6 – Managing Your Contacts
    • Topic A: Create and Edit Contacts
    • Topic B: View and Print Contacts
    7 – Working with the Calendar
    • Topic A: View the Calendar
    • Topic B: Create Appointments
    • Topic C: Schedule Meetings
    • Topic D: Print the Calendar
    8 – Working with Tasks and Notes
    • Topic A: Create Tasks
    • Topic B: Create Notes

    Actual course outline may vary depending on offering center. Contact your sales representative for more information.

     

    Learning Objectives

    In this course, you will use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customize message response options; and organize your mail.

    • You will:
    • Navigate Outlook to read and respond to email.
    • Use the Address Book and format and spell check new messages.
    • Attach files and insert illustrations to messages.
    • Customize read and response options.
    • Use flags, categories, and folders to organize messages.
    • Create and work with Contacts.
    • Create appointments and schedule meetings in Calendar.
    • Create and work with Tasks and Notes.
    No special instructions regarding this course's target audience provided. Please contact us to discuss if you are unsure whether this course is for you!
    No special prerequisites for this course provided. If you are unsure whether you might need to take another course first, please contact us to discuss.

    Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.

    Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.

    You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.

    If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.

    You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.