Supervising Others

In this course, students will develop the skills required to be more efficient and proficient supervisors.
This course may earn a Credly Badge.

ENROLL NOW
Price: $435.00
Duration: 1 day
Delivery Methods: Virtual
DIR Discount: 55.0%







    For questions call: (469) 721-6100
    Find More Training

    Why choose TOPTALENT?

    • Get assistance every step of the way from our Texas-based team, ensuring your training experience is hassle-free and aligned with your goals.
    • Access an expansive range of over 3,000 training courses with a strong focus on Information Technology, Business Applications, and Leadership Development.
    • Have confidence in an exceptional 95% approval rating from our students, reflecting outstanding satisfaction with our course content, program support, and overall customer service.
    • Benefit from being taught by Professionally Certified Instructors with expertise in their fields and a strong commitment to making sure you learn and succeed.

    1

    • Getting Started

    • Icebreaker
      Housekeeping Items
      The Parking Lot
      Workshop Objectives

     

    2

    • Setting Expectations

    • Defining the Requirements
      Identifying Opportunities for Improvement and Growth
      Setting Verbal Expectations
      Putting Expectations in Writing

     

    3

    • Setting Goals

    • Understanding Cascading Goals
      The SMART Way
      Helping Others Set Goals

     

    4

    • Assigning Work

    • General Principles
      The Dictatorial Approach
      The Apple-Picking Approach
      The Collaborative Approach

     

    5

    • Degrees of Delegation

    • Level One- Complete Supervision
      Level Two- Partial Supervision
      Level Three- Complete Independence

     

    6

    • Implement Delegation

    • Deciding to Delegate
      To Whom Should You Delegate?
      Providing Instructions
      Monitoring the Results
      Troubleshooting Delegation

     

    7

    • Providing Feedback

    • Characteristics of Good Feedback
      Feedback Delivery Tools
      Informal Feedback
      Formal Feedback

     

    8

    • Managing Your Time

    • The 80/20 Rule
      Prioritizing with the Urgent-Important Matrix
      Using a Productivity Journal
      Using Routines and Rituals to Simplify Your Workday

     

    9

    • Resolving Conflict

    • Using a conflict Resolution Process
      Maintaining Fairness
      Seeking help from Within the Team
      Seeking Help for Outside the Team

     

    10

    • Tips for Special Situations

    • What to Do If You’ve Been Promoted from within the Team
      What to Do If You’re Leading a Brand New Team
      What to Do if You’re Taking on an Established Team

     

    11

    • A Survival Guide for the New Supervisor

    • Ask the Right Questions of the Right People
      Go to Gemba
      Keep Learning

     

    12

    • Wrapping Up

    • Words from the Wise
      Review of Parking Lot
      Lessons Learned
      Completion of Action Plans and Evaluations

     

     

    Learning Objectives

    Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity.

    This course is intended for individuals who desire to supervise others more effectively.
    There are no rerequisites for this course.

    Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.

    Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.

    You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.

    If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.

    You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.