This is a 5-day ILT course that is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.
- Price: $2,995.00
- Duration: 1 day
- Delivery Methods: Virtual
| Date | Time | Price | Option |
|---|---|---|---|
| Please contact us at info@toptalentlearning.com or 469-721-6100 for this course schedule. |
For questions call: (469) 721-6100
Why choose
TOPTALENT?
- Get assistance every step of the way from our Texas-based team, ensuring your training experience is hassle-free and aligned with your goals.
- Access an expansive range of over 3,000 training courses with a strong focus on Information Technology, Business Applications, and Leadership Development.
- Have confidence in an exceptional 95% approval rating from our students, reflecting outstanding satisfaction with our course content, program support, and overall customer service.
- Benefit from being taught by Professionally Certified Instructors with expertise in their fields and a strong commitment to making sure you learn and succeed.
1: Introducing Windows 11
- Overview of Windows 11
- Recommendations for typical troubleshooting procedures
- Troubleshooting installation and deployment
- Introduction to management and troubleshooting tools
2: Administering Windows 11 remotely
- Using Windows Admin Center
- Using Windows PowerShell
- Implementing Remote Management
3: Troubleshooting startup and performing system recovery
- Recovering Windows 11
- Configuring the Registry
- Troubleshooting Windows 11 startup
- Implementing and troubleshooting BitLocker
- Troubleshooting OS service Issues
4: Troubleshooting devices and device drivers
- Overview of hardware troubleshooting
- Troubleshooting device drivers
5: Configuring and troubleshooting network connectivity
- Configuring network connectivity
- Troubleshooting network connectivity
- Implementing and troubleshooting name resolution
- Implementing and troubleshooting remote access
6: Troubleshooting Group Policy
- Overview of Group Policy
- Resolve GPO application issues on client devices
7: Configuring and Troubleshooting Security Settings
- Implementing network security
- Implementing Windows 11 security features
- Configuring and troubleshooting user accounts
8: Configuring and Troubleshooting User State
- Implementing and troubleshooting user state
- Implementing and troubleshooting Folder Redirection
9: Configuring and Troubleshooting Resource Access
- Configuring and troubleshooting file access.
- Configuring and troubleshooting shared folders.
- Implementing and troubleshooting Work Folders.
- Managing and troubleshooting printers.
- Recovering files.
10: Troubleshooting apps
- Troubleshooting desktop apps
- Troubleshooting app compatibility
- Managing UWP apps
11: Monitoring and Maintaining Windows 11
- Monitoring Windows 11
- Optimizing Windows 11 performance
- Managing Windows 11 updates
- Important Windows 11 features
- How these features are used in an Active Directory
- How to troubleshoot these features
The primary audience for this course is Enterprise Desktop Support Technicians (EDSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations.
No special prerequisites for this course provided. If you are unsure whether you might need to take another course first, please contact us to discuss.
Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.
