10 Soft Skills You Need
In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.
- Price: $455.00
- Duration: 1 Days
- Delivery Methods: Virtual
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Why choose TOPTALENT?
- Get assistance every step of the way from our Texas-based team, ensuring your training experience is hassle-free and aligned with your goals.
- Access an expansive range of over 3,000 training courses with a strong focus on Information Technology, Business Applications, and Leadership Development.
- Have confidence in an exceptional 95% approval rating from our students, reflecting outstanding satisfaction with our course content, program support, and overall customer service.
- Benefit from being taught by Professionally Certified Instructors with expertise in their fields and a strong commitment to making sure you learn and succeed.
1 – GETTING STARTED
- Housekeeping Items
- Pre-Assignment Review
- Workshop Objectives
- The Parking Lot
- Action Plan
2 – WHAT ARE SOFT SKILLS?
- Definition of Soft Skills
- Empathy and the Emotional Intelligence Quotient
- Professionalism
- Learned vs. Inborn Traits
3 – SOFT SKILL 1: COMMUNICATION
- Ways We Communicate
- Improving Non-Verbal Communication
- Listening
- Openness and Honesty
4 – SOFT SKILL 2: TEAMWORK
- Identifying Capabilities
- Get Into Your Role
- Learn the Whole Process
- The Power of Flow
5 – SOFT SKILL 3: PROBLEM SOLVING
- Define the Problem
- Generate Alternative Solutions
- Evaluate the Plans
- Implementation and Re-evaluation
6 – SOFT SKILL 4: TIME MANAGEMENT
- The Art of Scheduling
- Prioritizing
- Managing Distractions
- The Multitasking Myth
7 – SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC
- What Are You Working For?
- Caring for Others vs. Self
- Building Trust
- Work Is Its Own Reward
8 – SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY
- Getting over the Good Old Days Syndrome
- Changing to Manage Process
- Changing to Manage People
- Showing You’re Worth Your Weight in Adaptability
9 – SOFT SKILL 8: SELF-CONFIDENCE
- Confident Traits
- Self-Questionnaire
- Surefire Confidence Building Tactics
- Build Up Others
10 – SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM
- Wow, You Mean I’m Not Perfect?
- Listen With An Open Mind
- Analyze and Learn
- Clear the Air and Don’t Hold Any Grudges
11 – SOFT SKILL 10: NETWORKING
- Redefining Need
- Identifying Others’ Interests
- Reaching Out
- When to Back Off
12 – WRAPPING UP
- Words From The Wise
- Review Of The Parking Lot
- Lessons Learned
- Recommended Reading
- Completion Of Action Plans And Evaluations
Upon successful completion of this course, students will be able to better interact and communicate in the workplace.
Question: What if I have to reschedule my class due to conflict?
Answer: Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Question: How do I enroll for this class?
Answer: Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
Question: What happens once I purchase a class?
Answer: You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
Question: What is your late policy?
Answer: If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
Question: What happens when I finish my class?
Answer: You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.