Critical Facilitation Skills for Leaders
Students will learn how to develop and apply facilitation techniques to support their team at every stage of the team life cycle. Students will enhance their interpersonal competencies and observational abilities to deal with disruptions and more.
- Price: $1,500.00
- Duration: 2 Days
- Delivery Methods: Virtual
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Why choose TOPTALENT?
- Get assistance every step of the way from our Texas-based team, ensuring your training experience is hassle-free and aligned with your goals.
- Access an expansive range of over 3,000 training courses with a strong focus on Information Technology, Business Applications, and Leadership Development.
- Have confidence in an exceptional 95% approval rating from our students, reflecting outstanding satisfaction with our course content, program support, and overall customer service.
- Benefit from being taught by Professionally Certified Instructors with expertise in their fields and a strong commitment to making sure you learn and succeed.
1. The Importance of Facilitation
- Being an Effective Facilitator
- Harnessing Knowledge, Experience, and Diversity
- Encouraging Group Motivation and Commitment
- Observing the Team Process
2. Facilitating Process and Content
- Identifying Process and Content Elements
- Managing the Flow
- Resolving Tensions and Disagreement
3. Setting the Stage for Facilitation
- Laying the Groundwork,
- Educating Participants, and Securing Support
- Selecting the Right Facilitator
- Planning for a Facilitated Meeting
4. Facilitating Team Development
- Encouraging Participation
- Recognizing Stages in the Team Life Cycle
- Supporting the Team through the Stages
5. Building Consensus and Reaching Decisions
- Gathering and Presenting Data
- Synthesizing and Summarizing
- Identifying Options and Brainstorming
- Facilitating SWOT Analysis
- Creating a Short List
- Using the Multi-Option technique
6. Disruptions, Dysfunctions and Interventions
- Handling Disruptions and Difficult Behavior
- Addressing Dysfunction
- Agreeing on Ground Rules
- Restating and Reframing
- Apply techniques to encourage participation and reach consensus
- Utilize facilitative questioning techniques
- Recognize indicators to facilitate each stage of the team process
- Deal constructively with disruptions and typical problem behavior
- Implement interventions appropriately
- Plan and run a focused discussion, meeting or event
Question: What if I have to reschedule my class due to conflict?
Answer: Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Question: How do I enroll for this class?
Answer: Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
Question: What happens once I purchase a class?
Answer: You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
Question: What is your late policy?
Answer: If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
Question: What happens when I finish my class?
Answer: You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.