Developing Successful Interpersonal Skills
This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.
- Price: $795.00
- Duration: 1 Days
- Delivery Methods: Virtual
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Why choose TOPTALENT?
- Get assistance every step of the way from our Texas-based team, ensuring your training experience is hassle-free and aligned with your goals.
- Access an expansive range of over 3,000 training courses with a strong focus on Information Technology, Business Applications, and Leadership Development.
- Have confidence in an exceptional 95% approval rating from our students, reflecting outstanding satisfaction with our course content, program support, and overall customer service.
- Benefit from being taught by Professionally Certified Instructors with expertise in their fields and a strong commitment to making sure you learn and succeed.
1. The Importance of Interpersonal Skills
2. Verbal Communication Techniques
- Hearing versus Actively Listening
- Connecting with Powerful Communication
3. Non-Verbal Communication
- Understanding the Elements of Vocal Delivery
- Interpreting and Applying Body Language
- Building Self-Awareness
4. Creating a Powerful First Impression
- Creating a Powerful Introduction
- Cultivating Your Impact
5. The Art of Conversation
- Mastering the 4 Levels of a Conversation
- Moving a Conversation Along
- Applying Tools for Deepening Conversation
6. Influence and Persuasion
- Influencing Others
- Seeing the Other Side
- Building Bridges
- Extending Your Influence
7. Interacting Positively
- Applying Logic and Owning Emotions
- Disagreeing Constructively
- Bringing People to Your Side
- Building Consensus
8. Negotiation Basics
- Planning for Negotiation
- Managing the 4 Stages of Negotiation
- Arriving at an Agreement
- Recognize the difference between hearing and listening
- Enhance interpersonal relationships through the use of verbal and non-verbal communication
- Apply techniques to move towards high-quality conversation
- Create a positive impression through a powerful introduction
- Influence others through sharing perspectives and opinions constructively
- Use logic and emotion to persuade and collaborate
- Identify ways of sharing thoughts and opinions constructively
- Prepare for and conduct simple negotiations
Question: What if I have to reschedule my class due to conflict?
Answer: Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Question: How do I enroll for this class?
Answer: Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
Question: What happens once I purchase a class?
Answer: You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
Question: What is your late policy?
Answer: If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
Question: What happens when I finish my class?
Answer: You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.
