Expanding Your Emotional Intelligence (Second Edition)
It’s a jungle out there! The workplace can be filled with stress, pressure, excitement, and anxiety. Emotional Intelligence (EI) is how we identify and regulate our own feelings, tune into the feelings of others and understand their perspectives, and use this knowledge to guide us toward constructive interactions.
Emotional Intelligence is more than your average “soft skill”. It is essential to successful teamwork, effective leadership, and overall competence. Most of all, it is a skill that takes practice and focus to master.”
The activities and discussions in this workshop will help you build the social and emotional skills that sustain positive relationships at work. These skills support everything from good management – with happier employees who take fewer sick days – to better teamwork, conflict resolution, and recovery from setbacks.
- Price: $1,500.00
- Duration: 2 days
- Delivery Methods: Virtual
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Why choose TOPTALENT?
- Get assistance every step of the way from our Texas-based team, ensuring your training experience is hassle-free and aligned with your goals.
- Access an expansive range of over 3,000 training courses with a strong focus on Information Technology, Business Applications, and Leadership Development.
- Have confidence in an exceptional 95% approval rating from our students, reflecting outstanding satisfaction with our course content, program support, and overall customer service.
- Benefit from being taught by Professionally Certified Instructors with expertise in their fields and a strong commitment to making sure you learn and succeed.
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The Origins Of EI
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Redefining Intelligence
Introducing Emotional Intelligence
The Benefits of EI Competence
EI First Steps
5 Components of Emotional Intelligence
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Learning The Elements Of EI
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Can you learn EI?
Understanding EI Appraisals
Emotional Intelligence 2.0
Personal and social proficiencies
Emotional Honesty
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The Value of Self-Awareness
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Defining the “self”
The Physical Self
The Emotional Self
The Mental Self
The Spiritual Self
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Enhancing Your Communication With EI
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Emotions and how we perceive the world
The Powerful First Impression
Focused Listening
Building Rapport and Emotional Empathy
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Using Positive and Negative Emotions
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Building Personal Wellness
The Gratitude Mindset
The Power of Negative Emotions
The Lessons of Regret
Cultivating Enthusiasm, Confidence and Efficacy
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Creating Balance and Authenticity with Others
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Giving In Without Giving Up
Building Mental Resilience
Difficult People, Difficult Situations
Disagreeing Constructively
Authentic Leadership
Learning Objectives
After completing this workshop, students will be able to:
•Analyze the components of Emotional Intelligence
•Explain the principles of self-awareness
•Implement Emotional Intelligence for better communications and first impressions
•Demonstrate how to balance positive and negative emotions
•Use principles of mental resilience to navigate difficult relationships and situations
Question: What if I have to reschedule my class due to conflict?
Answer: Ten (10) business days’ notice is required to reschedule a class with no additional fees. Notify TOPTALENT LEARNING as soon as possible at 469-721-6100 or by written notification to info@toptalentlearning.com to avoid rescheduling penalties.
Question: How do I enroll for this class?
Answer: Please contact our team at 469-721-6100; we will gladly guide you through the online purchasing process.
Question: What happens once I purchase a class?
Answer: You will receive a receipt and an enrollment confirmation sent to the email you submitted at purchase. Your enrollment email will have instructions on how to access the class. Any additional questions our team is here to support you. Please call us at 469-721-6100.
Question: What is your late policy?
Answer: If a student is 15 minutes late, they risk losing their seat to a standby student. If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply. Retakes are enrolled on a stand-by basis. The student must supply previously issued courseware. Additional fees may apply.
Question: What happens when I finish my class?
Answer: You will receive a ‘Certificate of Completion’ once you complete the class. If you purchased an exam voucher for the class, a team member from TOPTALENT LEARNING will reach out to discuss your readiness for the voucher and make arrangements to send it.