ITIL® 4 Leader Digital and IT Strategy
Gain hands-on experience to pass the ITIL 4 exam with the ITIL4 Digital and IT Strategy course and lab. The course and lab cover the digital strategy certification exam objectives and elevates the debate of ITIL principles to a strategic level among corporate and aspiring executives. With the ITIL certification course, students will learn a disciplined and flexible strategy to handle service management difficulties as well as how to maximize the value of their digital property in this course.
- Price: $768.99
- Delivery method: eLearning
- DIR Discount: 20%
Submit form to obtain discount
Test Prep
30+ Pre Assessment Questions |
11+ Full Length Tests |
30+ Post Assessment Questions |
130+ Practice Test Questions
Features
Multiple choice questions and case study
Why choose TOPTALENT?
- Get assistance every step of the way from our Texas-based team, ensuring your training experience is hassle-free and aligned with your goals.
- Access an expansive range of over 3,000 training courses with a strong focus on Information Technology, Business Applications, and Leadership Development.
- Have confidence in an exceptional 95% approval rating from our students, reflecting outstanding satisfaction with our course content, program support, and overall customer service.
- Benefit from being taught by Professionally Certified Instructors with expertise in their fields and a strong commitment to making sure you learn and succeed.
Outline
Lessons 1:
Introduction
- About this guide
- ITIL practices
- The digital and IT strategy context
Lessons 2:
Key concepts
- Digital, information, operational, and communication technology
- Digital organization
- Digital business
- Digitization
- Digital transformation
- Products and services
- Tiers of strategy
- Business models
- Operating models
- Strategy and the service value system
Lessons 3:
What is the vision?
- Digital disruption
- Deciding on a balanced strategic focus
- Positioning tools for digital organizations
- Creating a vision
Lessons 4:
Where are we now?
- Environmental analysis
- Opportunity analysis
- Digital readiness assessment
Lessons 5:
Where do we want to be and how do we get there?
- Strategy planning
- Strategic approaches for digital organizations
- Strategy discussion and approval
Lessons 6:
Take action!
- How strategies are implemented
- Coordinating strategy and strategic initiatives
- Leading digital transformation
- Strategy communication and implementation
Lessons 7:
Did we get there?
- Key facts about measurement
- Measuring a strategy
- Instrumenting strategy
- Strategy review
Lessons 8:
How do we keep the momentum going?
- Long-term momentum: Ensuring organizational vialibilty
- Short-term momentum: Parallel operation
Lessons 9:
Digital leadership
- Digital mindset
- Communication
- Relationship management
- Education and learning
- Evaluating emerging technology and industry trends
- Agile management techniques
- Defining and using strategic metrics
- Orchestrating diverse environment
- Operationalizing strategy
- Business and technology management skills
Lessons 10:
Managing innovation and emerging technologies
- Definition
- Managing innovation is a strategic capability
- Managing innovation is a mindset and culture
- Innovation or adoption
- Achieving a balanced approach to innovation
- Formal approach to innovation management
- Characteristics of organizations with an innovative culture
- Building a culture that supports innovation
- Approaches to innovation
- Evaluating and adopting emerging technology
Lessons 11:
Managing strategic risk
- Definition
- Risk management in digital organizations
- Organizing risk management
- Using risk management to evaluate opportunities
- Risk identification
- The risk register
- Qualitative risk analysis
- Quantitative risk analysis
- Risk triggers
- Risk posture: Balancing the risks and rewards of digital technology
- Risk treatment
- Achieving a risk-informed mindset and culture
Lessons 12:
Structuring for digital business
- Governance
- Structuring the organization
- Transitioning from traditional to new organizational structures